Betdaq operates as a peer-to-peer betting exchange where customers bet against each other instead of against a bookmaker. The platform was established in 2000 by Irish entrepreneur Dermot Desmond, who bought back the company in 2021 after selling it to Ladbrokes in 2013. Betdaq currently ranks as the second largest betting exchange worldwide, handling over £75 million in daily betting volume across various sports markets.
The exchange model allows users to both back outcomes (betting something will happen) and lay outcomes (betting something won't happen). This flexibility provides opportunities not available with traditional bookmakers. Betdaq charges a flat 2% commission on net winnings, which is lower than many competitors and applies consistently across most markets without complicated tier structures or variable rates.
First-time customers from UK and Ireland receive a special promotion through bet-daq.ie offering 0% commission for their initial 100 days on all exchange sports. Registration requires entering promo code 0COMM100 and making the first deposit via debit card. This offer excludes deposits made through e-wallets like PayPal, Skrill, or Neteller.
Licensing and Regulation
The platform holds multiple gambling licenses. UK Gambling Commission license number 34865 covers operations in Great Britain. Additional licenses include Gibraltar Gambling Commissioner and Alderney Gambling Control Commission.
These licenses require Betdaq to maintain strict standards for:
- Fair betting practices and transparent commission structures
- Secure handling of customer funds in segregated accounts
- Age verification preventing underage gambling
- Responsible gambling tools and support resources
SSL encryption protects all financial transactions and data. Two-step authentication adds account security.
Payment Methods and Limits
Multiple banking options are available for customer convenience. Most methods require £10 minimum deposit, except bank transfers which need £200 minimum. Debit cards have £15,000 daily withdrawal limit. All withdrawals process free of charge regardless of method selected.
| Payment Option | Min Deposit | Withdrawal Time |
|---|---|---|
| Visa Debit | £10 | 1-5 business days |
| Mastercard Debit | £10 | 1-5 business days |
| PayPal | £10 | Up to 24 hours |
| Skrill | £10 | Up to 24 hours |
| Neteller | £10 | Up to 24 hours |
| Trustly | £10 | Up to 24 hours |
| Paysafecard | £10 | Not available |
| Bank Transfer | £200 | 2-5 business days |
Account verification is mandatory before processing withdrawals. Users must upload government-issued photo ID such as passport or driver's license plus proof of address dated within three months. Verification typically completes within 24-48 hours after submission.
Sports Markets Available
The exchange covers 18 sports with varying market depth. Football receives comprehensive coverage including Premier League, Championship, and European leagues. Horse racing features UK and Irish markets plus international meetings. Tennis includes ATP, WTA, and Grand Slam tournaments.
Additional sports available:
- Cricket (international matches and T20 leagues)
- Basketball (NBA and European competitions)
- Rugby Union and Rugby League
- Boxing and Mixed Martial Arts
- Darts (PDC and BDO events)
- Ice Hockey (NHL and European leagues)
- Baseball (MLB coverage)
- American Football (NFL games)
In-play betting allows bets during live events. Cash-out functionality depends on market liquidity.
Promotional Offers
The main welcome promotion gives new customers 0% commission for 100 days on exchange sports. Users must be 18 or older, reside in UK or Ireland, register with code 0COMM100, and deposit using debit card only.
Best odds guaranteed applies to UK and Irish horse racing. Some Saturday football markets run with zero commission as special promotions.
Customer Service Options
Support is available through email at helpdesk@betdaq.com with typical response times under four hours during business hours. Live chat operates through the website for immediate queries. Phone support includes UK freephone 0800 473 0009, Irish number 01 55 66 222, and international line +353 1 55 66 222.
| Day | Support Hours |
|---|---|
| Monday | 9:00am - 7:30pm |
| Tuesday | 9:00am - 7:30pm |
| Wednesday | 9:00am - 7:30pm |
| Thursday | 9:00am - 7:30pm |
| Friday | 9:00am - 7:30pm |
| Saturday | 9:00am - 7:30pm |
| Sunday | 9:30am - 8:00pm |
Limited phone support operates outside the standard business hours. The help center contains FAQs covering betting rules and payments.
Mobile Apps
Betdaq provides two applications: Sports Betting app and Exchange Betting app. Both offer complete functionality. iOS users download from Apple App Store while Android users get apps from the official website.
Features include biometric login and push notifications for bet updates. Desktop website provides identical features without downloads.
Responsible Gambling Tools
Deposit limits can be set for daily, weekly, or monthly periods. Time-out options provide breaks from 24 hours to six weeks. Self-exclusion is available for minimum six-month periods. Reality check reminders can display session time and spending.
The platform provides links to GamCare, BeGambleAware, and Gamblers Anonymous for users needing support.
Account Registration
Creating an account requires email, username, password, full name, date of birth, address, phone number, and currency selection. The process takes about five minutes. Users receive a confirmation email with an activation link.
Account verification requires government-issued photo ID and proof of address. Documents upload through the secure account portal before making withdrawals.
Summary
Betdaq provides competitive exchange betting with 2% commission and comprehensive sports coverage. Multiple regulatory licenses ensure safe and fair operations. New customers benefit from 100 days of zero commission. Payment options include major cards and e-wallets with fast processing. Customer support operates daily through multiple channels for user assistance.
